Support

Stuck in a wall? Lost your Cushies? We can help.

When you write in, tell us your headset model, your Meta username, and what happened. A short video from your headset helps with visual bugs. Never send us your password.

Common questions

When does Cushion Combat come out?

We have not announced a date yet. We are testing with players now, and we will share more here when we are ready.

Which headsets does it support?

We are building it for Meta Quest 3. We will publish the full list of supported headsets before launch.

How do I move around?

Swing your arms. Press your hands against the ground or a wall and push to throw yourself in the opposite direction. The tutorial walks you through it.

How many people can play together?

Up to 15 per room. Public matches fill automatically, and private rooms use a six-digit code you can share with friends.

Can I turn voice chat off?

Yes. Open Settings with the Menu button on your left controller to turn off your microphone, or mute any other player. You can also deny the microphone permission and still play and listen.

What are Cushies?

The in-game currency. You earn them by playing and spend them on cosmetic items in the Cushie Shop. They have no real-world value.

How do I report someone?

Use the report option in the Meta menu while you are in the game, or email us. See Community & Safety.

Delete my data

You can have your Cushion Combat data deleted for free at any time, and you don’t need to be in the game to ask.

  1. Email privacy@cushioncombat.com with the subject “Delete my data,” and include your Meta username.
  2. We may ask you a question to confirm the account is yours. We will never ask for your password.
  3. Within 30 days, we delete your game account and everything tied to it, including at our service providers, and confirm when it is done.

Your progress, Cushies and items cannot be recovered after deletion. To remove the preferences saved on your headset, uninstall the game. Our Privacy Policy explains what we keep and why.